Effective Date: 01/01/2025

1. Introduction

This Privacy Policy outlines how BajaStore.co.uk (referred to as “we,” “our,” or “us”) collects, uses, and protects your personal information in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website or services, you consent to the practices described in this Privacy Policy.

2. Who We Are

BajaStore.co.uk is part of Baja Customs, specialising in custom campervan accessories. Our address is Unit 16 Waterloo Court, Stalybridge, Cheshire, SK15 2BD. If you have any questions about this Privacy Policy, you can contact us at 07857 697453 or via our website’s contact form.

3. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, and delivery address.
  • Payment Information: Billing address and payment details (processed securely by third-party payment providers).
  • Technical Information: IP address, browser type, and operating system.
  • Usage Information: Pages viewed, time spent on our website, and interactions with our content.

4. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfil your orders, including delivery and notifications.
  • Customer Service: To respond to your enquiries or provide support.
  • Marketing: To send promotional emails or updates if you have opted in.
  • Website Improvement: To analyse usage and improve our website and services.

5. Legal Basis for Processing

We process your personal information under the following legal bases:

  • Contractual Obligation: To fulfil orders or provide services.
  • Consent: When you subscribe to our marketing communications.
  • Legitimate Interests: For analytics and improving customer experience.
  • Legal Compliance: To comply with legal or regulatory obligations.

6. Sharing Your Information

We do not sell or rent your information. However, we may share it with trusted third parties, including:

  • Payment processors and delivery services to complete transactions.
  • IT service providers to maintain our website.
  • Legal or regulatory authorities when required by law.

7. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

8. Your Rights

Under UK data protection laws, you have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Objection: Object to processing based on legitimate interests.
  • Data Portability: Request transfer of your data to another provider.

To exercise any of these rights, contact us at 07857 697453 or via our website’s contact form.

9. Data Security

We implement appropriate technical and organisational measures to safeguard your information against unauthorised access, loss, or damage.

10. Cookies

Our website uses cookies to enhance your browsing experience. For more details, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Website: https://bajastore.co.uk

Address: Unit 16 Waterloo Court, Stalybridge, Cheshire, SK15 2BD

Phone: 07857 697453